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Q120430: CA-SuperProject For Windows Crashes When Printing

Article: Q120430
Product(s): Microsoft Windows NT
Version(s): 3.5 3.51 4.0
Operating System(s): 
Keyword(s): kb3rdparty kbprint kbPrinting
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

A "divide-by-zero" error occurs when you print to a network printer from
CA-SuperProject if the printserver or printer name has a period (".") in it.

CAUSE
=====

If the printer Universal Naming Convention (UNC) name contains a period (eg:
\\printlab.1\bartsimp.son) and SuperProject does not accept periods in a UNC
printer name.

RESOLUTION
==========

Either rename the shared printer using a name without periods or NET USE to the
shared printer and print from SuperProject to the redirected LPT port.

STATUS
======

The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.

Additional query words: prodnt

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Keywords          : kb3rdparty kbprint kbPrinting 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.5 3.51 4.0

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