KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q119827: PC Win: Err Msg: Error Occurred While Loading the Spelling…

Article: Q119827
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.0
Operating System(s): 
Keyword(s): 
Last Modified: 05-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for Windows, version 3.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After starting version 3.0 of Microsoft Mail for Windows, the following stop
error message will occur when spell checking a message for the first time:

  An error occurred while loading the spelling dictionary

Upon subsequent requests to spell check, the spell check will succeed, but if the
Windows Mail client is exited and restarted, the error occurs again.

NOTE: This error has only been known to occur with version 3.0 of Microsoft Mail
for Windows.

CAUSE
=====

This error is caused by installing a Windows application, such as Microsoft Word
version 6.0 for Windows, Microsoft Excel version 5.0 for Windows, or Microsoft
Office Suite. These applications update the [MS Proofing Tools] section of the
WIN.INI and replace MSSPELL.DLL/MSSP_AM.LEX with newer versions. These newer
files are not compatible with version 3.0 of Microsoft Mail for Windows, but
they are compatible with versions 3.0b and 3.2.

RESOLUTION
==========

To resolve this problem upgrade to version 3.0b of Microsoft Mail for Windows
that can be obtained from Microsoft Product Support Services (PSS). You can also
undelete/reinstall MSSPELL.DLL and MSSP_AM.LEX in the WINDOWS\MSAPPS\PROOF
directory, and change the reference in the WIN.INI Spelling 1033,0 line from the
newer .DLL and .LEX to the older files, and restart Windows.

MORE INFORMATION
================

Before installing a newer Windows application, a MSMAIL.INI and WIN.INI will
have the following entries:

MSMAIL.INI
----------

  [MS Proofing Tools]
  Spelling=Spelling 1033,0
  Custom Dict=Custom Dict 1

  WIN.INI

-------

  [MS Proofing Tools]
  Spelling 1033,0=C:\WINDOWS\MSAPPS\PROOF\MSSPELL.DLL,
           C:\WINDOWS\MSAPPS\PROOF\MSSP_AM.LEX
  Custom Dict 1=C:\MSMAIL\CUSTOM.DIC

After installing a newer Windows application, like those mentioned above, a
MSMAIL.INI and WIN.INI will have the following entries:

MSMAIL.INI
----------

  [MS Proofing Tools]
  Spelling=Spelling 1033,0
  Custom Dict=Custom Dict 1

WIN.INI
-------

  [MS Proofing Tools]
  Spelling 1033,0=C:\WINDOWS\MSAPPS\PROOF\MSSPEL2.DLL,
           C:\WINDOWS\MSAPPS\PROOF\MSSP2_EN.LEX
  Custom Dict 1=C:\MSMAIL\CUSTOM.DIC
  Spelling 2057,0=C:\WINDOWS\MSAPPS\PROOF\MSSPEL2.DLL,
           C:\WINDOWS\MSAPPS\PROOF\MSSP2_EN.LEX
  Thesaurus 1033,0=C:\WINDOWS\MSAPPS\PROOF\MSTHES.DLL,
           C:\WINDOWS\MSAPPS\PROOF\MSTH_AM.LEX

In addition, MSSPELL.DLL and MSSP_AM.LEX will be deleted from the
WINDOWS\MSAPPS\PROOF directory.

Additional query words: 3.00 Spelling

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail300
Version           : WINDOWS:3.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.