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Q119597: Incorrect Top Margin with Citizen Dot-Matrix Printers

Article: Q119597
Product(s): Microsoft Windows 95.x Retail Product
Version(s): Win2000:95
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

Printing to a Citizen dot-matrix printer results in a larger top margin than set
in the application.

CAUSE
=====

The Citizen drivers, like other Windows 95 dot-matrix drivers, default to an
unprintable top of 0 inches for tractor feed. Most Citizen printers, however,
have the factory default top-of-form set to 1 inch. This causes the printing
from Windows 95 to be shifted 1 inch down the page.

RESOLUTION
==========

Go to the Properties settings for the Citizen printer. On the paper property
tab, click the "Unprintable Area..." button. Set the unprintable top setting to
1000. (The setting is in 1/1000ths of an inch).

MORE INFORMATION
================

If you are using a sheet-feeder, make sure to set the paper source to
"Sheet-Feeder...", then click the "Unprintable Area..." button and click the
"Defaults" button in the Unprintable Area dialogue. This will correctly set the
default unprintable regions for the sheet-feeder.

Most of the Citizen printers have a customizable top-of-form setting for the push
tractor feeder. If you have changed this setting to something other than 1 inch,
you will need to adjust the unprintable top setting in the Paper properties tab
accordingly. For example, if you have set your top- of-form to .5 inch on the
printer, you will need to set the unprintable top setting to 500. For more
information on setting the top-of-form on your printer, refer to your printer's
manual.

Additional query words: gsx 240 140 plus + 220 130 145 190 230 245 esc/P2 Swift 200 24 e x

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3
Version           : Win2000:95

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