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Q119362: PC Adm: Remote User Init-Disk Hangs

Article: Q119362
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.0,3.2
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-1999

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The information in this article applies to:

- Microsoft Mail for PC Networks, versions 3.0, 3.2 
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SYMPTOMS
========

While creating a remote user's data disk using the Mail Administrator program
(ADMIN.EXE) for versions 3.0 and 3.2 of Microsoft Mail for PC Networks, the
process may hang during the Init-Disk stage.

CAUSE
=====

One possible cause of this problem is a corrupt MODEM.GLB file. The MODEM.GLB
file is used by the Mail Administrator program to provide information for the
creation of the data disk.

RESOLUTION
==========

To resolve this problem, rename the current MODEM.GLB file located in the GLB
subdirectory of the postoffice database to MODEM.BAK. Then, within the Mail
Administrator program, perform a Remote, Regenerate process. This will re-create
a new MODEM.GLB file. Performing a Remote, Init-Disk should now work without
hanging the process.


Additional query words: 3.00 3.20

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300
Version           : WINDOWS:3.0,3.2

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