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Q119356: Multi-Language Clients Append Extended Headers

Article: Q119356
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 14-FEB-1999

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The information in this article applies to:

- Microsoft Mail for Windows, version 3.2 
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SYMPTOMS
========

In messages sent from the English version of the Microsoft Mail Windows client
to another language version of the Windows client, the extended header
information is added to the text of the message.

If you send a message from a particular language version of Microsoft Mail for
Windows to the same language version of Microsoft Mail for Windows through the
Microsoft Mail Connector, and the language selected in the Primary Language For
Clients box in the properties for the Microsoft Mail Connector does not match
the version of Microsoft Mail for Windows receiving the message, the extended
header information is added to the text of the message.

CAUSE
=====

The English-language client uses language-specific characters to locate the
header information fields. The English-language client reads the extended header
information and appends it to the beginning of the message body when it is
unable to recognize the foreign language-specific labels.

RESOLUTION
==========

To resolve this problem, match the primary language in the Microsoft Mail
Connector to the language of the client.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Mail for Windows
version 3.2.

MORE INFORMATION
================

Extended header information examples are listed below:

English to Spanish:

  TO: test                  DATE: 03-08-94
  CC:                       TIME: 12:44 PM
  SUBJECT: att
  PRIORITY:
  ATTACHMENTS: xls.xls

Spanish to English:

  Microsoft Mail v3.0 IPM.Microsoft Mail.Note
  De:  test
  Para: Administrator
  Asunto:  spanish version to english version
  Fecha: 1994-03-10 13:05
  Prioridad: Ident.
  del mensaje: DE0CFCA6Ident.
  del Mensaje principal: B4A878C0
  Ident. de la conversacion: B4A878C0

German to English:

  Microsoft Mail v3.0 IPM.Microsoft Mail.Note
  Von: Administrator
  An:  Postmaster
  Betreff:  AW: Huge message header
  Datum: 1994-08-08 09:03
  Prioritat:
  Nachrichten-ID: C7F3A747
  Conversation ID: C7F3A747

This behavior is also exhibited when you use Exchange Server's MSMI. For example,
if you send a message from a Spanish client to an Exchange Server MSMI (with the
Primary Language set to English) and then to another Spanish client, the English
header information is displayed in the body of the message.

If the MSMI has the "Primary Language" set to "English", the headers are also
deposited into the body of the message. If the MSMI has the "Primary Language"
set to "Spanish", the message is interpreted correctly by the client.

Exchange Server rewrites the entire Federal Information Processing Standards
(FIPS) file outbound, and uses the "Primary Language" setting to determine how
to rewrite the headers.

To change the "Primary Language" used by the MSMI, on the Microsoft Mail
Connector property page, click the Interchange page, the setting is "Primary
Language for Clients".

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail320
Version           : WINDOWS:3.2
Issue type        : kbprb

=============================================================================

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