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Q119322: Mac Multimedia: Can’t Eject or Drag CD-ROM Icon to Trash

Article: Q119322
Product(s): Microsoft Home Multimedia Titles
Version(s): 1.0,1.0a,1993, 1994, 1995, 1996-1997 editions,1994 edition,1995 edition,1996 edition,1
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Microsoft Ancient Lands for the Macintosh, version 1.0 
- Microsoft Art Gallery for the Macintosh, version 1.0 
- Microsoft Bookshelf for the Macintosh 1993, 1994, 1995, 1996-1997 editions 
- Microsoft Cinemania for the Macintosh versions 1994 edition, 1995 edition, 1996 edition, 1997 edition 
- Microsoft Dangerous Creatures for the Macintosh, version 1.0 
- Microsoft Dinosaurs for the Macintosh 1.0 
- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia 
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
- Microsoft Encarta 96 Encyclopedia for Macintosh 
- Microsoft Encarta 97 Encyclopedia for Macintosh 
- Microsoft Isaac Asimov's The Ultimate Robot for the Macintosh, version 1.0 
- Microsoft Musical Instruments for the Macintosh, version 1.0 
- Microsoft Music Central for the Macintosh, 1996, 1997 editions 
- Microsoft The Ultimate Frank Lloyd Wright for the Macintosh, version 1.0 
- Microsoft Wine Guide for the Macintosh, versions 1.0, 1.0a, 2.0 
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SUMMARY
=======

When dragging the CD icon to the Trash, or choosing Eject Disk from the Special
Menu, you may receive an error message similar to this:

  The disk <Product Name> cannot be removed, because it is shared.

  Example: The Disk Encarta cannot be removed, because it is shared.

This message appears if File Sharing is enabled.

RESOLUTION
==========

To resolve this problem, follow one of these steps:

1. The problem with ejecting CD-ROMs has been corrected with File Sharing 7.5.1,
  which ships with Apple Macintosh System 7.5 Update 1.0.

  -or-

2. Choose Sharing Setup from Control Panels and turn off File Sharing. After
  turning off File Sharing, you should be able to drag the CD icon to the
  Trash.

  -or-

3. Try UnMountIt, an Apple utility that allows you to eject a CD without
  shutting down the system or manually turning off File Sharing. It turns off
  File Sharing, ejects the CD, and turns File Sharing back on again. It is
  available from Apple by calling (800) SOS-APPL, or if you are an AppleLink
  subscriber, it's also available to download from AppleLink.

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: kbhowto Mac 1.0 cd cd-rom ejecting share

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Keywords          :  
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch _IKkbbogus kbHomeMMsearch kbEncartaSearch kbGamesSearch kbZNotKeyword kbBookshelfSearch kbEncartaEncycSearch kbCineManiaSearch kbAncientLandsMac kbAsimovSearch kbCinemania1994Mac kbCinemania1995Mac kbCinemania1996Mac kbCinemania1997Mac kbDangerousCreaturesMac kbDinosaurs100Mac kbAsimovUltimateRobotMac kbMusicCentralMacSearch kbMusicalInstMac kbUltimateFLWMac kbWine100Mac kbWine100aMac kbWine200Mac kbArtGalleryMac kbEncartaEnCyc1994 kbEncartaEnCyc1995Mac kbEncartaEnCyc1996Mac kbEncartaEnCyc1997Mac kbMusicCentralMac1996
Version           : :1.0,1.0a,1993, 1994, 1995, 1996-1997 editions,1994 edition,1995 edition,1996 edition,1997 edition,2.0

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