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Q119208: AWFAX: CAS Modem Receives Fax with Jagged Print

Article: Q119208
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 12-DEC-1999

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The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

A Standard Image Quality fax sent to a system with Microsoft At Work PC Fax
running on a CAS modem is rendered in Fine Image Quality. Because the Standard
Image Quality fax is received and rendered to Fine Image Quality, the text is
jagged.

WORKAROUND
==========

To work around this problem, send faxes to CAS modems using Fine Image Quality.

STATUS
======

Microsoft has confirmed this to be a problem in Windows for Workgroups version
3.11. We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words: 3.11 resolution 1728x2200 default fax options rough quality poor text font print printing

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

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