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Q119204: Setup Problems on NEC Docking Station When Checking for APM

Article: Q119204
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 12-DEC-1999

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The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

When you try to install Windows for Workgroups on an NEC docking station, Setup
stops responding (hangs) during the text-based (real-mode) portion.

CAUSE
=====

This problem occurs when Setup tries to determine whether the machine supports
advanced power management (APM).

STATUS
======

Microsoft has confirmed this to be a problem in Windows for Workgroups version
3.11. We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

WORKAROUND
==========

To work around this problem, either run SETUP /I to disable hardware detection,
or comment out any APM drivers in your CONFIG.SYS and/or AUTOEXEC.BAT files.

Additional query words: 3.11 apm

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

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