KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q118963: WFWG Err Msg: Shell-332-21: Network Server Could Not Be Found

Article: Q118963
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 23-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

You may receive the following error message after configuring Microsoft Windows
for Workgroups 3.11 to use Novell connectivity with VLM or NETX:

  Shell-332-21: a network server could not be found

CAUSE
=====

The frame type used by the workstation is different from the default frame type
used on the server. This problem also occurs if either of the following
conditions exists:

- NETX is loading on the workstation and bindery services are not set up on the
  NetWare 4.x server.

- On a system loading VLM, Windows for Workgroups added ETHERNET_802.2 as the
  default frame type when it configured NET.CFG. The workstation was previously
  configured for ETHERNET_802.3.

RESOLUTION
==========

To correct this problem, use the appropriate method below.

- Change the frame type of the workstation to match the frame type of the
  server. To determine the frame type being used by the server, type "config"
  (without the quotation marks) at the server prompt on the NetWare server. The
  default frame type on the workstation is the first frame type listed in the
  LINK DRIVER section of the NET.CFG file.

- Use VLM instead of NETX as the shell. Double-click the Network Setup icon in
  the Network group to configure Windows for Workgroups to use Novell NetWare
  (Workstation Shell Version 4.0 and above).

- Verify that the network card settings are correct in the LINK DRIVER section
  of the Net.cfg file. For example, verify that the INT, PORT, and MEM entries
  are present and correct.


Additional query words: 3.11 frame err msg netx vlm shell shell-332-21

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.