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Q118954: System Hangs When Accessing Sound Card Controlled CD-ROM Drive

Article: Q118954
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you press CTRL+ALT+DEL to reboot and then try to use the Sound Blaster or
Media Vision Pro Audio "SCSI" CD-ROM drive, Windows 95 stops responding (hangs).

CAUSE
=====

If your system hangs and you have to press CTRL+ALT+DEL, the system may not find
the CD-ROM drive after rebooting. If this occurs, trying to use the CD-ROM
causes the system to hang again.

RESOLUTION
==========

To work around this problem, press the reset button on your computer or turn off
the computer and then turn it on again. To avoid this problem, load only the
protected-mode drivers for the Sound Blaster or Media Vision Pro Audio on-board
"SCSI" interface proprietary CD-ROM devices.

MORE INFORMATION
================

If Windows 95 is relying on real-mode drivers for the Sound Blaster or Media
Vision Pro Audio on-board CD-ROM interface, sometimes CTRL+ALT+DEL does not
reset this interface. If so, you no longer have access to anything on the CD-ROM
because its drivers were unable to load.

The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.

Additional query words: sbpro sb16 trantor SCSI (read IDE) 3rdparty scuzzy

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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