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Q118561: GTWY: EXTERNAL.EXE Doesn’t Pick Up Mail from Outgoing Gateway

Article: Q118561
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:2.1,3.0,3.0b,3.2
Operating System(s): 
Keyword(s): 
Last Modified: 11-NOV-1999

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The information in this article applies to:

- Microsoft Mail for PC Networks, versions 2.1, 3.0, 3.0b, 3.2 
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SYMPTOMS
========

EXTERNAL.EXE does not pick up mail from a particular outgoing gateway or
indirect mail queue set up to be indirect through a secondary post office.

CAUSE
=====

There are two possible causes of this problem:

1. External has not been restarted since changes were made to the post office.

2. The "indirect network," "post office" or "MBG" sections in the NETWORK.GLB
  file contain inproper information. (It has to have been inserted manually.)

RESOLUTION
==========

1. Restart External.

2. Check the values in the NETWORK.GLB file and the associated XTN for the
  Indirect NET/PO/MBG value to ensure all are correct. The NETWORK.GLB format
  is:

     Gateway/network name
     MBG/XTN pointer
     Optional MBG pointer making above XTN pointer(SNADS/PROFS)
     Indirect
         Network name
         Post office name
         MBG value

The MBG value and name must match the NETWORK entry values for the indirect
network definition as well as the post office and MBG values from the associated
XTN file.

Additional query words: po postoffice

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300b kbMailPCN210
Version           : WINDOWS:2.1,3.0,3.0b,3.2

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