KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q118309: CONN: Mail Conn 3.2 Installer Incompatible with PowerTalk

Article: Q118309
Product(s): Microsoft Mail For Appletalk Networks
Version(s): 3.1c,3.1d
Operating System(s): 
Keyword(s): 
Last Modified: 01-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail Gateway for Appletalk Networks, versions 3.1c, 3.1d 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you try to install the Microsoft Mail Connection 3.2 Gateway on a Macintosh
running the PowerTalk Extension, the Installer launches but you cannot get past
the initial screen.

CAUSE
=====

There is an INIT conflict between the Installer program and the PowerTalk
Extension.

RESOLUTION
==========

Move the PowerTalk Extension from the Extensions Folder and onto the Desktop,
then restart the Macintosh. After installing the Gateway, you can move the
PowerTalk Extension back to the Extensions folder.

STATUS
======

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailATN310c kbMailATN310d
Version           : :3.1c,3.1d

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.