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Q117933: Encarta: White Line Prints Across Graphics on LaserWriter

Article: Q117933
Product(s): Microsoft Home Multimedia Titles
Version(s): 1994 edition
Operating System(s): 
Keyword(s): 
Last Modified: 24-MAY-2001

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The information in this article applies to:

- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia 
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SYMPTOMS
========

When you print a graphic from Encarta to a LaserWriter, you may find that a
thin, white line appears horizontally across your printout. This is most likely
to occur when you print a 256-color fractal with the Black & White option
selected.

NOTE: The Black & White or Color/Grayscale options are selected in the
LaserWriter dialog box. This dialog box appears when you click the Printer
button at the bottom of a picture and choose to print the image.

RESOLUTION
==========

This problem occurs when printing with the LaserWriter 7.1.2 printer driver. To
eliminate this problem, upgrade to version 8.1.1 or later of the LaserWriter
printer driver.

To obtain the updated printer driver, contact your local Apple dealer or call
Apple at (408) 996-1010.

Additional query words: 1994 multi media multimedia multi-media encarta mac pho pikes pike's peak b&w b/w irregular pattern shapes

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Keywords          :  
Technology        : kbHomeProdSearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1994
Version           : :1994 edition

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