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Q117863: Mac Encarta: Anatomy Images Cut Off on Right Side

Article: Q117863
Product(s): Microsoft Home Multimedia Titles
Version(s): 1994 edition,1995 edition; MACINTOSH:
Operating System(s): 
Keyword(s): kbbuglist
Last Modified: 18-JUL-2001

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The information in this article applies to:

- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia 
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
- Microsoft Encarta 96 Encyclopedia for Macintosh 
- Microsoft Encarta 97 Encyclopedia for Macintosh 
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SYMPTOMS
========

If you run Encarta on a Macintosh with a monitor smaller than 13 inches, the
Anatomy images and dialog boxes may be cut off on the right side. The system
requirements list in the Encarta README.TXT file specifies that Encarta needs a
12-inch or larger monitor, but the Anatomy pictures do not display correctly on
a 12-inch screen.

If you attempt to run Encarta 97 for the Macintosh on a machine with a 12- inch
monitor (512x384 pixels) you will receive the following error message:

  Encarta requires a minimum monitor resolution of 640x480 pixels to run
  properly. You will not be able to access all parts of Encarta when running on
  smaller screens.

When Encarta launches, you will notice that you cannot see a large portion of the
application when run on computers with a 12-inch monitor (512x384 pixels). With
Encarta 1997, the entire program will be displayed incorrectly, not just the
Anatomy section as in Encarta 1994. This problem will occur with Encarta 1995
and Encarta 1996 as well.

Microsoft has confirmed this to be a problem in Microsoft Encarta 1994, 1995
editions and Encarta Encyclopedia 1996, 1997 editions. We are researching this
problem and will post new information here as it becomes available.

NOTE: All other graphics should display correctly on a 12-inch monitor. This
problem has only been found to occur with the Anatomy images.

Additional query words: 1994 multi media multimedia multi-media encarta mac video display righthand hand rightmost most

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Keywords          :  kbbuglist
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1994 kbEncartaEnCyc1995Mac kbEncartaEnCyc1996Mac kbEncartaEnCyc1997Mac
Version           : :1994 edition,1995 edition; MACINTOSH:

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