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Q117648: PC Gen: ErrMsg: Unexplained Mail Message From *SPECIAL

Article: Q117648
Product(s): Microsoft Mail For PC Networks
Version(s): MS-DOS:3.0; WINDOWS:3.0,3.0b,3.2
Operating System(s): 
Keyword(s): 
Last Modified: 05-NOV-1999

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The information in this article applies to:

- Microsoft Mail for PC Networks, versions 3.0, 3.0b, 3.2 
- Microsoft Mail Remote for MS-DOS, version 3.0 
- Microsoft Mail Remote for Windows, version 3.2 
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SYMPTOMS
========

Users of versions 3.0 and 3.2 of Microsoft Mail for PC Networks may receive an
unexplained mail message from *SPECIAL. For example:

  From:    *SPECIAL
  To:      Username
  Subject: *MAILBAG
  Date:    Thursday, September 23, 1993 10:37AM

  <<File Attachment:  *MAILBAG>>
  *MAILBAG

CAUSE
=====

This error occurs when a mail message is sent to a user who is logged into the
same mail account more than once.

For example, if a user leaves the Windows client running on the office computer
then logs into Mail from home using a remote client, the double account results
in the *SPECIAL message. Often these are caused by mail messages created by the
remote client for remote specific tasks such as to include an update header
request or a directory update request. Users do not often see these messages in
their Inboxes because the mail system normally processes the request and deletes
the message.

RESOLUTION
==========

Versions 3.0 and 3.2 of Microsoft Mail for PC Networks were not designed to run
in this configuration--with more than one client running at the same time for
the same user on a postoffice. Always log off of mail from one client before
logging on with another client.

MORE INFORMATION
================

Files received in this message may include, but are not limited to the
following:

*SPECIAL
RNETWORK.GLB

Additional query words: 3.00 3.00b 3.20 star asterisk

======================================================================
Keywords          :  
Technology        : kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300b kbMailRemote300DOS kbMailRemote320
Version           : MS-DOS:3.0; WINDOWS:3.0,3.0b,3.2

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