KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q116297: Mac Bookshelf: Can’t Play MIDI Sounds or Audio Pronunciations

Article: Q116297
Product(s): Microsoft Home Multimedia Titles
Version(s): 1994, 1995, 96-97 editions
Operating System(s): 
Keyword(s): kbbuglist
Last Modified: 09-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Bookshelf for the Macintosh 1994, 1995, 96-97 editions 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you have insufficient memory available, MIDI sounds and pronunciations in
Bookshelf will not be able to play. If there is insufficient memory, an
explanatory message should appear, but this does not always occur.

Microsoft has confirmed this to be a problem in Bookshelf. We are researching
this problem and will post new information here in the Microsoft Knowledge Base
as it becomes available.

RESOLUTION
==========

Bookshelf requires a minimum of 4 megabytes (MB) of RAM. If you have 4 MB of RAM
but are still experiencing problems playing MIDI sounds and pronunciations, try
to reduce the amount of memory used by your System, fonts, INITs, and so on. For
more information about optimizing your memory for use with Bookshelf, refer to
topic #2, "Memory Use," in the Bookshelf 1994 Readme file.


Additional query words: mac 1994 multi media multimedia multi-media bs book shelf quick could not load the proper resources low sound music audio

======================================================================
Keywords          :  kbbuglist
Technology        : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch
Version           : :1994, 1995, 96-97 editions

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.