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Q115549: FAX: Ferrari Board Functions; Gateway Fails w/ Corrupt RRS.FAX

Article: Q115549
Product(s): Microsoft Mail For PC Networks
Version(s): MS-DOS:3.0a
Operating System(s): 
Keyword(s): 
Last Modified: 11-NOV-1999

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The information in this article applies to:

- Microsoft Mail Gateway to Fax, version 3.0a 
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SYMPTOMS
========

The Ferrari fax board continues to process faxes but the Fax gateway fails to
operate because of a corrupt RRS.FAX file.

CAUSE
=====

The Ferrari fax board queue is out of sync with the RRS.FAX file. This problem
can be caused by fax failures. It requires maintenance on the fax board-level
queue.

The Ferrari fax board software has no control of the board-level queue, so it
cannot clear a current process or clear the queue of pending outgoing faxes.
This is a design limitation.

RESOLUTION
==========

Reinstall the Ferrari software. Compress the RRS.FAX file using the Microsoft
Mail Administrator (ADMIN.EXE) program: select the Gateway, FAX, Compress menu
commands.


Additional query words: 3.00a

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Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateFax300a
Version           : MS-DOS:3.0a

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