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Q115403: Bookshelf: GPF If CD Is Removed While Bookshelf Is Starting

Article: Q115403
Product(s): Microsoft Home Multimedia Titles
Version(s): 1994 edition
Operating System(s): 
Keyword(s): 
Last Modified: 09-DEC-1999

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The information in this article applies to:

- Microsoft Bookshelf for Windows 1994 edition 
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SYMPTOMS
========

If you remove the Bookshelf CD while Bookshelf is starting, the following error
message may appear:

  Error
  An error occurred while loading Microsoft Bookshelf.
  Make sure that the Bookshelf CD-ROM disc is in the drive.

If you choose OK (or End The Error Task in the Task List), a general protection
(GP) fault occurs.

NOTE: This also happens if you are using Windows 95.

RESOLUTION
==========

JTo avoid this problem, do not remove the Bookshelf CD while Bookshelf is
starting. It is never a good idea to remove any disk or CD while your computer
is reading it.

Additional query words: 1994 multi media multimedia multi-media bshelf book shelf start load starting loading gpf gp fault occured err msg error message dialog box launching

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Keywords          :  
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1994
Version           : :1994 edition

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