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Q114759: Dot Matrix Printer Controls Don’t Function

Article: Q114759
Product(s): Microsoft Windows NT
Version(s): 3.1
Operating System(s): 
Keyword(s): kbprint kbPrinting
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
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SYMPTOMS
========

When you have a dot matrix printer connected to a Windows NT workstation or
Windows NT Advanced Server, the printer controls do not function until after the
printer has printed a document.

WORKAROUND
==========

Print a page on the printer. After the job has finished printing, the controls
on the printer function properly.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1. This problem has been corrected in Windows NT
Workstation and Windows NT Server version 3.5. This problem has also been
corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced
Server version 3.1. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt Online

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Keywords          : kbprint kbPrinting 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : 3.1

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