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Q114634: Bookshelf 1994: Video Problems with Cirrus Logic Cards/Drivers

Article: Q114634
Product(s): Microsoft Home Multimedia Titles
Version(s): 1994 edition
Operating System(s): 
Keyword(s): 
Last Modified: 09-JUL-2001

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The information in this article applies to:

- Microsoft Bookshelf for Windows 1994 edition 
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SYMPTOMS
========

If you are using video cards with the Cirrus Logic chipset and Cirrus Logic
video drivers, you may receive an error message similar to the following when
you run the animation or demo in Bookshelf:

  BS94APP caused a GPF in BS94.EXE

CAUSE
=====

These problems may occur if you are using outdated video drivers.

NOTE: This driver problem does not occur in Windows 95.

RESOLUTION
==========

To resolve this problem, do one of the following:

- Contact Cirrus Logic to obtain updated Windows drivers. The current version
  is 1.43. To obtain these drivers, either connect to the Cirrus Logic bulletin
  board service (BBS) at (510) 440-9080, or download them from the IBM Hardware
  forum on CompuServe. For more information, call Cirrus Logic at (510)
  623-8300.

- Contact the manufacturer of your video card for updated drivers.

MORE INFORMATION
================

Cirrus Logic chipset and Cirrus Logic video drivers are manufactured by Cirrus
Logic, a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.

Additional query words: 94 msn_bookshelf multi media multimedia multi- vfw video for windows bs clip avi avis compaq gpf gpfault gp fault

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Keywords          :  
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1994
Version           : :1994 edition

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