KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q114244: Unable to Upgrade Service Pack 2 On Magneto Optical Drives

Article: Q114244
Product(s): Microsoft Windows NT
Version(s): 3.1
Operating System(s): 
Keyword(s): kbother
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
-------------------------------------------------------------------------------

SYMPTOMS
========

When upgrading Windows NT version 3.1 to Service Pack 2 on a Magneto Optical
drive or any removable drive, the Update program reports there is not enough
space available when there is space left on the disk.

CAUSE
=====

The Win32 API that determines drive type informs the Update program that the
drive is DRIVE_REMOVABLE; the Update program considers it to be a floppy, so the
free space check ends up incorrect.

RESOLUTION
==========

No resolution is available at this time.


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: prodnt ntas sp2

======================================================================
Keywords          : kbother 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : 3.1

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.