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Q113834: Err Msg on System Without Windows: Setup Has Not Found…

Article: Q113834
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:6.21
Operating System(s): 
Keyword(s): 
Last Modified: 21-NOV-1999

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The information in this article applies to:

- Microsoft MS-DOS operating system version 6.21 
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SYMPTOMS
========

If you purchased a computer with the original equipment manufacturer (OEM)
version of MS-DOS 6 preinstalled and Windows or Windows for Workgroups is not
installed, you are prompted for the Windows directory with the following message
when you run MS-DOS 6.21 Upgrade Setup:

  Setup has not found Microsoft Windows on your computer. Type the path to your
  Windows directory, and then press ENTER.

CAUSE
=====

This error message occurs because a computer with OEM MS-DOS 6 preinstalled has
both Microsoft Backup and Microsoft Backup for Windows installed.

Microsoft has confirmed this to be a problem in MS-DOS version 6.21. This problem
was corrected in MS-DOS version 6.22.

WORKAROUND
==========

To work around this problem, press ESC to return to the previous screen. The
MS-DOS 6.21 Setup code is then reset not to prompt for the Windows path. You can
now accept the defaults and install MS-DOS 6.21.

Additional query words: 6.22 6.00 6.20 err msg error

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Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS621
Version           : MS-DOS:6.21

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