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Q113192: STOP Message: 0x0000000A with ARROW.SYS Driver

Article: Q113192
Product(s): Microsoft Windows NT
Version(s): 3.1
Operating System(s): 
Keyword(s): kbother
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation version 3.1 
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SYMPTOMS
========

If you installed the ARROW.SYS driver from Service Pack 2, your Adaptec SCSI
Adapter may not be recognized or this STOP message appears:

  STOP 0X0000000A [0X00000012, 0X00000010, 0X00000001, 0X80269287 ]
  Memory at 12 was referenced at IRQL 16 for 1 access form 80268000
  Address 80269287 has base at 80268000 - ARROW.SYS

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1. This problem has been corrected in the latest U.S.
Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For
information on obtaining the Service Pack, query on the following word in the
Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt blue trap

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Keywords          : kbother 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNT310Search kbWinNTW310Search
Version           : :3.1

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