KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q112894: PC Adm: Err Msg: Notice 22 Error Creating Mailbox

Article: Q112894
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:2.1x,3.0,3.0a,3.2
Operating System(s): 
Keyword(s): 
Last Modified: 05-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for PC Networks, versions 2.1x, 3.0, 3.0a, 3.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

With versions 2.1x, 3.0, 3.0a, and 3.2 of Microsoft Mail for PC Networks, when
you add new users to the Postoffice Address List (PAL), the following error may
occur:

  Notice 22
  Error Creating Mailbox

CAUSE
=====

Two possible causes of this error are:

- Insufficient network rights

- A missing or corrupted CONTROL.GLB file

RESOLUTION
==========

NOTE: To change any files, all users must be logged off of the postoffice.

To resolve this problem, ensure you have adequate network rights. If your
CONTROL.GLB file is missing or corrupted, either restore it from a backup copy
or copy the CONTROL.GLB file from another postoffice and then use the MS-DOS
DEBUG program to check that the next mailbag and mail message created are
synchronized with the files already created.

The size of the CONTROL.GLB file should always be 8 bytes. If corruption has
occurred, you can use the DEBUG program to reset the file size back to 8 bytes:

1. From the MS-DOS command prompt, type the following:

  " debug control.glb" (without the quotation marks)

2. Type the following commands at the DEBUG prompts:

  " -rcx
  cx 0000
  :8
  -f100,107,0
  -w" (without the quotation marks)

  The following appears:

  writing 0008 bytes

  Type the following:

  " -q" (without the quotation marks)

Additional query words: 2.10x 3.00 3.00a 3.20 admin

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300a kbMailPCN21xSearch
Version           : WINDOWS:2.1x,3.0,3.0a,3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.