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Q112090: AWFAX: Err Msg or No Connection with PM14400FXSA Fax Modem

Article: Q112090
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 06-NOV-1999

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The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

If you use the Practical Peripherals PM14400FXSA fax modem with Microsoft At
Work PC Fax, you may experience problems establishing a connection, or you may
receive one of the following error messages:

  Failure during negotiation

-or-

  Line quality is too poor

CAUSE
=====

The Practical Peripherals PM 14400 FXSA fax modem (the external unit with LCD)
requires ROM version 1.23 or later.

MORE INFORMATION
================

To determine the ROM version for the fax modem, check the ModemID= line in the
[COMx] section of the EFAXPUMP.INI file. This line identifies the modem used on
the COM port and includes a ROM version number.

STATUS
======

PM14400FXSA fax modem is manufactured by Practical Peripherals, a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words: 3.11 error efax pc fax 14400 fx sa pm PM14400FXSA

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

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