KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q110318: WFWG 3.11 Err Msg: General Protection Fault in WFWSETUP.DLL

Article: Q110318
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 25-SEP-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you upgrade to Windows for Workgroups 3.11, you may receive the following
error message:

  General Protection fault in WFWSETUP.DLL

If you choose OK, you may receive a general protection (GP) fault in USER.EXE and
then the following error message may be displayed:

  Standard Mode: Bad Fault in MS-DOS Extender.
  Fault: 000D Stack Dump: 0000 0000 0070
  Raw fault frame: EC=0000 IP=5EF7 CS=03AF FL=3087 SP=FFEE SS=02DF

CAUSE
=====

The GP fault occurs because of the number and size of .INF files. Windows for
Workgroups Setup loads the variable strings (information to the right of the
equal sign) for all of the .INF files when it starts. If the size of the
variables in all the .INF files exceeds the 32-kilobyte (K) stack allocated for
.INF file variables, you receive a GP fault.

RESOLUTION
==========

To correct this problem, rename (or delete) some of the additional .INF files in
the Windows SYSTEM subdirectory to filenames with extensions other than .INF.
After you have deleted or renamed the files, restart Setup.

NOTE: Never rename or delete the SETUP.INF file in this subdirectory.

Additional query words: 3.11 setup boundary exceeded

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.