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Q110193: Writer: Sound Defaults to Off with Sound Galaxy Card

Article: Q110193
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0,1.1,1.1a
Operating System(s): 
Keyword(s): 
Last Modified: 27-NOV-1999

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The information in this article applies to:

- Microsoft Creative Writer for Windows, versions 1.0, 1.1, 1.1a 
- Microsoft Fine Artist for Windows, versions 1.0, 1.1, 1.1a 
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SYMPTOMS
========

If you use Creative Writer or Fine Artist with a Sound Galaxy sound card, you
may experience the following problems:

- When you start Creative Writer or Fine Artist, the volume defaults to Off
  (-).

- If you move the volume slider in the Studio to its maximum setting (+), it
  returns to Off (-), even though sounds become audible.

- When you change the volume level, you may receive an error message indicating
  that you can only set the volume to either maximum (+) or minimum (-).

STATUS
======

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

The Sound Galaxy sound card is manufactured by a vendor independent of Microsoft;
we make no warranty, implied or otherwise, regarding this product's performance
or reliability.

Additional query words: 1.00 fine artist kids audio effects music board win reveal mczee 1.10 mskids wm_artist compressed aztech

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Keywords          :  
Technology        : kbHomeProdSearch kbZNotKeyword2 kbCreativeWriter100 kbCreativeWriter110 kbCreativeWriter110a kbFineArtist100 kbFineArtist110 kbFineArtist110a
Version           : WINDOWS:1.0,1.1,1.1a

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