Q110163: Incoming Faxes Received but Never Appear in Inbox

Article: Q110163
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 15-OCT-1999

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The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

If you are using Windows for Workgroups version 3.11 At Work PC Fax and a CAS
modem, you may receive incoming faxes that do not appear in your Inbox.

CAUSE
=====

This problem occurs when AutoAnswer for At Work PC Fax is set to Off and
AutoAnswer in the CAS manager is set to On. As a result, the CAS board receives
the fax but Microsoft Mail ignores it.

RESOLUTION
==========

To correct this problem, run Control Panel, choose At Work PC Fax, Setup, and
set AutoAnswer to On.

Additional query words: 3.11 intel

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

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