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Q109527: 32-Bit File Access ErrMsg: Exit Windows and Run the MS-DOS…

Article: Q109527
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 29-SEP-1999

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The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

When you run an application (such as Microsoft Undelete) under Windows for
Workgroups version 3.11, you may receive the following error message:

  Exit Windows and run the MS-DOS version of this utility.
  Interrupt 26 (Direct sector write) blocked to preserve volume integrity.

NOTE: If you run Microsoft Undelete and choose Find to search for deleted files,
Undelete may display the following error message:

  System Error
  Divide by zero or Overflow error

CAUSE
=====

This problem occurs when you run any application or utility that calls interrupt
26 (such as Microsoft Undelete) when 32-bit file access is enabled.

WORKAROUND
==========

To work around this problem either:

- Disable 32-bit file access.

  -or-

- Run the MS-DOS-based version of the application that is calling interrupt 26.

NOTE: Microsoft recommends that you do not run MS-DOS-based disk utilities from
the Windows for Workgroups MS-DOS Prompt. These utilities should be run before
or after your Windows for Workgroups session.

KBCategory: kbtool kbdisplay kbenv kberrmsg
KBSubcategory: wfw wfwg

Additional query words: 311 vfat remove MWUNDEL.EXE mwundelete

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

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