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Q108776: Excel Prints at 300 DPI to HP LaserJet 4 Series Printers

Article: Q108776
Product(s): Microsoft Windows Printing Issues
Version(s): 3.1,4.0,4.0a,7.0
Operating System(s): 
Keyword(s): 
Last Modified: 21-FEB-2002

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The information in this article applies to:

- Microsoft Windows 3.1 
- Microsoft Windows 95 
- Microsoft Excel for Windows, versions 4.0, 4.0a 
- Microsoft Excel for Windows 95, version 7.0 
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SYMPTOMS
========

The cell-shading patterns from the Format Patterns Pattern dialog box in
Microsoft Excel may print at 300 dots per inch (dpi) to Hewlett-Packard (HP)
LaserJet 4-series and 5-series printers using the HPPCL5E.DRV driver, even
though the driver is set for 600 dpi.

This problem has been reproduced with HPPCL5E.DRV versions 1.18, 1.20, and 1.26.

WORKAROUND
==========

To work around this problem, do one of the following:

- Format the cells for a solid shading pattern and choose a shade of gray for
  the foreground color. This type of shading prints correctly at 600 dpi.

-or-

- Place some type of graphic on each page of the worksheet. This forces
  Microsoft Excel to print the shading patterns at 600 dpi. An empty Microsoft
  Draw object can be used.

STATUS
======

Microsoft and Hewlett-Packard are researching this problem and will post more
information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: 4M 4si 4siMX mx 4p 4mp 4l 4ml laser jet hp5

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Keywords          :  
Technology        : kbExcelSearch kbWin3xSearch kbWin95search kbExcel95 kbExcel95Search kbZNotKeyword3 kbExcel400 kbExcel400a kbWin310 kbExcelWinSearch
Version           : :3.1,4.0,4.0a,7.0

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