KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q108749: IPX\SPX Compatible Transport Generates Error 7361

Article: Q108749
Product(s): Microsoft Windows 3.x Retail Product
Version(s): 3.11
Operating System(s): 
Keyword(s): 
Last Modified: 07-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
- Microsoft Workgroup Add-On for MS-DOS, version 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use the IPX/SPX-compatible transport with NetBIOS as the only protocol
in Windows for Workgroups version 3.11 and the real-mode redirector is started,
the following error message is displayed

  The WORKSTATION service is not started
  Is it OK to start it? (Y/N) [Y]:

followed by the error:

  Error 7361: IPX or NETBIOS must be running in order to load the network
  services.

If you type "net help 7361" (without the quotation marks), you receive the
following explanation:

  Your system is configured to use a monolithic driver such as IPX or
  XNS and the driver is not loaded.

  ACTION

  To load the driver, follow the instructions in the documentation that
  comes with your secondary network.

CAUSE
=====

This error is caused by either a missing NetBEUI or NDISHLP.SYS driver on the
transport= line in the [network drivers] section of the SYSTEM.INI file. This
error may also be caused by using the enhanced-mode NDIS driver and attempting
to start the network services from MS-DOS.

RESOLUTION
==========

To load the real-mode NetBEUI protocol, make sure you have the following line in
the [network drivers] section of the SYSTEM.INI file:

       transport=*netbeui,ndishlp.sys

To load a real-mode NDIS driver, double-click the Network Setup icon in the
Network group. Click the Drivers button, then click the Setup button. In the
Driver Type box, click Real Mode NDIS Driver or click Real And Enhanced Mode
Driver.

Additional query words: 3.11 Novell

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311 kbWFW311DOS
Version           : :3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.