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Q108743: Writer 1: Fir Tree Border Prints Incorrectly on Card

Article: Q108743
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0,1.1,1.1a
Operating System(s): 
Keyword(s): 
Last Modified: 27-NOV-1999

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The information in this article applies to:

- Microsoft Creative Writer for Windows, versions 1.0, 1.1, 1.1a 
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SYMPTOMS
========

When you print a card with a fir tree or pencil border on a Hewlett-Packard (HP)
DeskJet 550C, some of the border elements may print incorrectly. For example,
the green fir trees may print gray or striped instead of green. This problem is
most severe on the rotated (upside-down) pages.

This problem occurs if you are using a 256-color video driver.

RESOLUTION
==========

To avoid this problem, do one of the following:

- Switch to the standard Windows VGA video driver and restart Windows, then try
  printing again.

- Try printing to a different printer.

- Try using a different border.

MORE INFORMATION
================

The problem has been found to occur with the fir tree and pencil borders, but
may also occur with other border patterns as well. This problem may occur on a
variety of printers, including Panasonic dot matrix and Hewlett Packard DeskJet
printers, even if they are set to print in all-color mode. The same borders
print correctly, however, if you use them on a page in the Writing Studio.

Additional query words: gray grey greeting card cardvark project workshop KX-P DJ christmas pine green frame edge win kids mskids mczee 500 550 560 540 kxp KXP-2130 KXP2130 K XP2130 2130 1.10a

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Keywords          :  
Technology        : kbHomeProdSearch kbCreativeWriter100 kbCreativeWriter110 kbCreativeWriter110a
Version           : WINDOWS:1.0,1.1,1.1a

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