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Q108729: OFF97: Color Shift Occurs When Printing in Windows 98

Article: Q108729
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta
Last Modified: 01-JUN-2001

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The information in this article applies to:

- Microsoft Word 97 for Windows 
- Microsoft Excel 97 for Windows 
- Microsoft PowerPoint 97 for Windows 
- the operating system: Microsoft Windows 98 
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SYMPTOMS
========

When you print a document from an Office 97 program, the colors contained in the
document may not print as expected. For example, the color red prints as orange.

CAUSE
=====

This problem may occur if the following conditions are true:

- You are using a printer driver that supports Image Color Matching (ICM).

  -and-

- You are printing in Microsoft Windows 98.


STATUS
======

Microsoft has confirmed this to be a problem in the products listed at the
beginning of this article. This problem was corrected in Microsoft Office 97
Service Release 2.

For additional information about SR-2, please see the following article in the
Microsoft Knowledge Base:

  Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2

Additional query words:

======================================================================
Keywords          : kbdta 
Technology        : kbOSWin98 kbWordSearch kbExcelSearch kbOSWinSearch kbPowerPtSearch kbWord97 kbWord97Search kbPowerPt97 kbZNotKeyword2 kbExcel97Search kbPowerPt97Search kbZNotKeyword3
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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