KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q107813: SETUP /E Message: Cannot Identify Your Version of DOS

Article: Q107813
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:6.2,6.22
Operating System(s): 
Keyword(s): 
Last Modified: 21-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft MS-DOS operating system versions 6.2, 6.22 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you install MS-DOS 6.2 or 6.22 Step-Up and then use your MS-DOS 6.0 Upgrade
disks to run SETUP /E (to install the optional utilities), you receive the
following error message:

  Cannot identify your version of DOS

CAUSE
=====

Because you have upgraded to MS-DOS 6.2 or 6.22, you cannot run Setup from an
earlier version of MS-DOS.

WORKAROUND
==========

To work around this problem, do one of the following:

- Follow the procedure in the "Updating Microsoft Backup, Undelete and
  Anti-Virus" in the README.NOW file (located on your Step-Up disk or in the
  directory that contains your downloaded Step-Up files).

  NOTE: The procedure is not duplicated here because it is different for the
  retail version and the downloadable (BBS) version of Step-Up.

-or-

- Uninstall MS-DOS 6.2 or 6.22, run MS-DOS 6.0 Setup with the /E parameter, and
  then reinstall MS-DOS 6.2 or 6.22 Step-Up.


Additional query words: 6.20 6.2 6.22 UNDELETE bulletin board service

======================================================================
Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS622 kbMSDOS620
Version           : MS-DOS:6.2,6.22

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.