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Q107425: Bookshelf: No Sound with Narrated Animation

Article: Q107425
Product(s): Microsoft Home Multimedia Titles
Version(s): 1.0,1.0a,1993 edition
Operating System(s): 
Keyword(s): 
Last Modified: 08-DEC-1999

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The information in this article applies to:

- Microsoft Bookshelf for Windows 1993 edition 
- Microsoft Windows Sound System, versions 1.0, 1.0a 
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SYMPTOMS
========

If you play a narrated animation in Bookshelf 1993, you may find that the
Microsoft Windows Sound System volume control panel pops up and minimizes, but
the sound does not play. If you restore the volume control panel, the sound
plays correctly. If you try to adjust the volume, however, the animation will
stop.

This occurs if you have set the Microsoft Windows Sound System volume control to
"show when sound is played" and "always on top."

RESOLUTION
==========

To avoid this problem, turn off either the "show when sound is played" or
"always on top" options in the Microsoft Windows Sound System volume control
panel.

Additional query words: 1993 multi media multimedia multi-media WSS W_WSS

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Keywords          :  
Technology        : kbHomeMMsearch kbBookshelfSearch kbWinSoundSysSearch kbWinSoundSys100 kbWinSoundSys100a kbBookShelf1993
Version           : :1.0,1.0a,1993 edition

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