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Q106515: Writer/Artist: Cannot Import Some Graphic Files

Article: Q106515
Product(s): Microsoft Home Kids Products
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 21-OCT-1999

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The information in this article applies to:

- Microsoft Creative Writer for Windows, versions 1.0, 1.1, 1.1a 
- Microsoft Fine Artist for Windows, versions 1.0, 1.1, 1.1a 
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SYMPTOMS
========

You may not be able to import some graphic files into Creative Writer or Fine
Artist. When you try to import the file, you may receive the following error
message:

  Hey!
  Sorry, I can't get that picture. I can't open that picture for some
  reason--there's a problem with the picture file. Try a different picture
  file.

This error occurs if you try to import graphic files that are not in a format
that Creative Writer or Fine Artist supports. This may also occur with graphics
that are in an older version of a supported format. WMF files, for example, must
be in the format of Windows version 3.0 or later.

Creative Writer and Fine Artist for Windows support the following graphic
formats:

- .BMP (bitmaps)

- .WMF (Windows metafiles)

- .DIB (device-independent bitmaps)

RESOLUTION
==========

If you can import the graphic into another application, such as Paintbrush, you
may be able to save the picture in a newer graphic format and then import it
into Creative Writer or Fine Artist.

MORE INFORMATION
================

Steps to Reproduce Problem
--------------------------

1. In Creative Writer or Fine Artist, go to the Studio.

2. Click on the Sticker Picker "Mona Weasel" (an orange icon of a big-nosed
  character, just to the right of the "A".)

3. Ratdog appears, just to the right of the rolls of stickers. Click on Ratdog.

4. In the Portfolio, choose a graphic file that is in an old and/or unsupported
  format. When you click on it, no thumbnail appears. Choose "Go."

The error message described above appears, and the picture is not imported.


Additional query words: 1.10a import open export picture painting drawing paint draw image pict graphic kids err msg win mskids wm_writer wm_artist mczee

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Keywords          :  
Technology        : kbHomeProdSearch kbZNotKeyword2 kbCreativeWriter100 kbCreativeWriter110 kbCreativeWriter110a kbFineArtist100 kbFineArtist110 kbFineArtist110a

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