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Q106082: WFWG Setup May Not Detect Existing 32-Bit Disk Access Drivers

Article: Q106082
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 13-OCT-1999

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The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

When you upgrade a Windows 3.1 or Windows for Workgroups 3.1 installation to
Windows for Workgroups 3.11, Setup may not detect existing 32-Bit Disk Access
drivers. As a result, Setup may add a second set of entries for the default
32-Bit Disk Access drivers, resulting in an error message at startup.

CAUSE
=====

Windows for Workgroups Setup does not check for a path statement when looking
for 32-Bit Disk Access drivers. For example, it would find

       DEVICE=CPQWDCTRL.386

but would not find

       DEVICE=C:\CPQ\CPQWDCTL.386

or

       DEVICE=C:\CPQINT13.386

RESOLUTION
==========

To work around this problem, edit the SYSTEM.INI file and remove the following
lines from the [386Enh] section:

     device=*wdctrl
     device=*int13

Additional query words: 3.11 fastdisk cpqint13.386 cpq int13 int 13 386 cpqwdctrl.386 access drivers

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

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