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Q105242: Brother HL-8e May Need Firmware Update to Print TrueType Fonts

Article: Q105242
Product(s): Microsoft Windows NT
Version(s): 3.1 3.5 3.51
Operating System(s): 
Keyword(s): kbprint kbPrinting
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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The Brother HL-8e may need a firmware update to correctly print
TrueType fonts from Windows NT. Problems may include dropped or
garbled characters when printing TrueType fonts.


According to Brother's technical support, if the printer firmware is
dated earlier than 8/92, it should be updated to a version dated at
least 8/24/92 to correct known problems with TrueType fonts.

Use the following procedure to determine the firmware revision of your
printer:

1. Power off the printer.

2. Holding the Fonts button down, power up the printer.

3. While still holding the Fonts button, wait until the power up sequence is
  completed, then the firmware version will be displayed.

For additional information, call Brother technical support at (800)
276-7746.


The HL-8e Printer is manufactured by Brother, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
products' performance or reliability.

Additional query words: prodnt garbage

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Keywords          : kbprint kbPrinting 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : 3.1 3.5 3.51

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