KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q104526: Unable to Print After Installing Phone Net PC

Article: Q104526
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 06-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you install Farallon's Phone Net PC version 3.0, you may receive an error
message similar to one of the following:

  Windows cannot print this file. Disk may be full.

  -or-

  Windows cannot write to this file. Disk may be full.

The print job may not appear in Print Manager.

NOTE: This problem does not occur on every system or configuration that is
running Phone Net PC. This error is also generated if Windows for Workgroups is
installed over Wollongong TCP/IP and is not configured as outlined in Q108007.

CAUSE
=====

This error occurs if you try to print from MS-DOS.

Farallon Technical Support has noted an error in the Phone Net PC documentation
that states you must use MS-DOS for printing. This is untrue. You should still
print from the Windows port, not LPTx.DOS.

WORKAROUND
==========

To work around this problem, Farallon Technical Support suggests that you edit
the SYSTEM.INI file to remove PNTALK.DRV from the NETWORK.DRV line. This entry
should be blank as follows:

  Network.drv=

After making this change, you can still access the Phone Net PC network without
any problems.


MORE INFORMATION
================

Phone Net PC is not a supported network with Windows; Setup does not provide
this network option.

Phone Net PC is manufactured by Farallon Computing Inc., a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.


Additional query words: 3.00 3.00a 3.10 3.11 3rdparty kbnetwork wfw wfwg print wps

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311
Version           : WINDOWS:3.0,3.0a,3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.