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Q104526: Unable to Print After Installing Phone Net PC

Article: Q104526
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 06-DEC-1999

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The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
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SYMPTOMS
========

After you install Farallon's Phone Net PC version 3.0, you may receive an error
message similar to one of the following:

  Windows cannot print this file. Disk may be full.

  -or-

  Windows cannot write to this file. Disk may be full.

The print job may not appear in Print Manager.

NOTE: This problem does not occur on every system or configuration that is
running Phone Net PC. This error is also generated if Windows for Workgroups is
installed over Wollongong TCP/IP and is not configured as outlined in Q108007.

CAUSE
=====

This error occurs if you try to print from MS-DOS.

Farallon Technical Support has noted an error in the Phone Net PC documentation
that states you must use MS-DOS for printing. This is untrue. You should still
print from the Windows port, not LPTx.DOS.

WORKAROUND
==========

To work around this problem, Farallon Technical Support suggests that you edit
the SYSTEM.INI file to remove PNTALK.DRV from the NETWORK.DRV line. This entry
should be blank as follows:

  Network.drv=

After making this change, you can still access the Phone Net PC network without
any problems.


MORE INFORMATION
================

Phone Net PC is not a supported network with Windows; Setup does not provide
this network option.

Phone Net PC is manufactured by Farallon Computing Inc., a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.


Additional query words: 3.00 3.00a 3.10 3.11 3rdparty kbnetwork wfw wfwg print wps

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311
Version           : WINDOWS:3.0,3.0a,3.1,3.11

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