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Q104485: PC Ext: Err Msg: Error 21 Missing Routing File

Article: Q104485
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 05-NOV-1999

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The information in this article applies to:

- Microsoft Mail for PC Networks, version 3.2 
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SUMMARY
=======

In version 3.2 of the Microsoft Mail for PC Networks External Mail program
(EXTERNAL.EXE), Mail's message transfer agent (MTA), you may receive the
following error message:

  Error 21 Missing Routing File

CAUSE
=====

This error means that the corresponding .OVL file (ASYNC.OVL, X25EICON.OVL, or
X25ATLAN.OVL) cannot be loaded.

RESOLUTION
==========

To load this file, make sure the machine has MS-DOS extended memory available
and the ASYNC.OVL, X25EICON.OVL, and X25ATLAN.OVL files are in the same
directory as the EXTERNAL.EXE file.

NOTE: You should store these files on the computer's local disk drive and you
should set the MS-DOS temporary (temp) workspace to the local drive.

Additional query words: 3.20

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320
Version           : WINDOWS:3.2

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