KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q104422: PC Win: Mail Doesn’t Recognize Word for Macintosh Attachment

Article: Q104422
Product(s): Microsoft Mail For PC Networks
Version(s): MACINTOSH:4.0,5.0,5.1,6.0,6.0.1; WINDOWS:3.0,3.0b,3.2
Operating System(s): 
Keyword(s): 
Last Modified: 05-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2 
- Microsoft Word for the Macintosh, versions 4.0, 5.0, 5.1, 6.0, 6.0.1 
-------------------------------------------------------------------------------

SYMPTOMS
========

With versions 3.0, 3.0b, 3.1, and 3.2 of Microsoft Mail for Windows, you may
receive the following error when you try to open a Microsoft Word version 4.0,
5.0, 5.1, 6.0, or 6.01 for Macintosh document.

  STOP!
  The application for the attached "<filename>.DOC" (or one of its
  components) could not be found.

CAUSE
=====

The Word for Macintosh document was saved in Word for Windows format and must
still be converted. As a result, Mail for Windows is not able to recognize the
attachment.

This error occurs because of the 128-byte MacBinary file header that contains the
file creator and file type information. There needs to be an entry in the
MSMAIL.INI file to handle the MacBinary file headers.

RESOLUTION
==========

For Word versions 4.0, 5.0, or 5.1 for the Macintosh, add the following line to
the [Mac File Types] section in the MSMAIL.INI file:

  MSWD:BINA=.DOC

This will allow Microsoft Mail for Windows to be able to recognize and strip the
MacBinary file header.

For Word version 6.0 for the Macintosh, add the following line to the [Mac File
Types] section in the MSMAIL.INI file:

  MSWD:W6BN=.DOC

MORE INFORMATION
================

To launch Word for Windows from the Mail Windows client, you can double- click
the attachment icon, provided you have associated *.DOC files with Word for
Windows in the Windows File Manager. To associate a file in File Manager, choose
Associate from the File menu. Specify the .DOC extension and associate it with
Word for Windows.

Additional query words: 3.00 3.00b 3.10 3.20 launch begin WinWord

======================================================================
Keywords          :  
Technology        : kbHWMAC kbOSMAC kbWordSearch kbWordMacSearch kbMailSearch kbZNotKeyword3 kbWord400Mac kbWord500Mac kbWord510Mac kbWord600Mac kbWord601Mac kbMail300 kbMail320 kbMail300b
Version           : MACINTOSH:4.0,5.0,5.1,6.0,6.0.1; WINDOWS:3.0,3.0b,3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.