KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q103814: PC Win: MAPIHELP=path Not Updated When Mail Is Installed

Article: Q103814
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for Windows, version 3.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

The MAPIHelp=<path> setting in the MSMAIL.INI file does not get updated
when you install version 3.2 of Microsoft Mail for Windows over an existing
older version and the setup directory differs from the existing mail directory.

CAUSE
=====

Setup fails to update all paths pointing to program files.

RESOLUTION
==========

Edit the MSMAIL.INI file and make sure the MAPIHELP=<path> setting points
to your system's most recent installation of Mail.

STATUS
======

Microsoft has confirmed this to be a problem in version 3.2 of Microsoft Mail
for Windows. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.


Additional query words: 3.20

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail320
Version           : WINDOWS:3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.