Q103473: SFM: MacFile Menu Not Displayed if NTAS Drive Letter Changes

Article: Q103473
Product(s): Microsoft Windows NT
Version(s): 3.1
Operating System(s): 
Keyword(s): kbinterop
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Advanced Server, version 3.1 
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SYMPTOMS
========

If the drive letter of the logical drive where Windows NT Advanced Server is
installed changes, the MacFile menu in File Manager and Server Manager may not
appear.

CAUSE
=====

Windows NT Advanced Server Services for Macintosh records fully qualified
filenames (including paths) to the registry to enable File Manager and Server
Manager to provide MacFile menus. If you change the drive letter of the drive
where Windows NT Advanced Server is installed, Windows File Manager and Server
Manager will not find the Services for Macintosh AddOns and will not display the
MacFile menus.

RESOLUTION
==========

To correct this problem, use the Registry Editor (REGEDT32.EXE) and change the
following keys to the correct path and filename:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT to correct them. Microsoft
cannot guarantee that any problems resulting from the use Registry Editor can be
solved. Use this tool at your own risk.

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\File Manager\AddOns

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Network\SMAddOns

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1. This problem was corrected in the latest U.S.
Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For
information on obtaining the Service Pack, query on the following word in the
Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: sfm prodnt

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Keywords          : kbinterop 
Technology        : kbWinNTsearch kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNT310Search
Version           : 3.1

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