Q103463: PC OS2: F1 Does Not Display Help When Menu Name Is Selected

Article: Q103463
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.0,3.0b,3.2
Operating System(s): 
Keyword(s): 
Last Modified: 26-OCT-2000

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The information in this article applies to:

- Microsoft Mail for PC Networks, versions 3.0, 3.0b, 3.2, on platform(s):
   - the operating system: OS/2 
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SYMPTOMS
========

If you select a Mail menu name and press F1, the insertion point changes to an
hourglass and the words "Starting Help" are displayed in the status bar;
however, Mail does not display the chosen Help topic.

RESOLUTION
==========

If Help is running when you select a menu name and you press F1, Mail displays
the Help topic for the menu.

To display the Help topic for a menu
------------------------------------

1. From the Help menu, choose Contents.

2. On the Contents screen, choose Mail's Menu Commands.

3. On the menu bar graphic in the Menu Commands Help topic, select the menu name
  for which you want Help.

STATUS
======

Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of
Microsoft Mail for PC Networks, OS/2 workstation. We are researching this
problem and will post new information here in the Knowledge Base as it becomes
available.


Additional query words: 3.00 3.00b 3.20

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3
Version           : WINDOWS:3.0,3.0b,3.2

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