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Q103362: Publisher 2.0 May Cause an Exception in the Win16 Subsystem

Article: Q103362
Product(s): Microsoft Windows NT
Version(s): 3.1
Operating System(s): 
Keyword(s): kbinterop
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
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SYMPTOMS
========

When you are running Microsoft Publisher version 2.0 in Windows NT, if you
choose Network from either the Print, Setup or Print Setup options on the File
menu, you may receive the following error message:

  MSPUB caused an exception in the Win16 Subsystem

Click on CLOSE to terminate the application
Click on CANCEL to debug the application
Click on IGNORE to continue, you should save your work in a new file

If you choose Close, Publisher quits. If you choose Cancel or Ignore, you will
receive the following error message:

  An application error has occurred and an application error log is being
  generated.

  NTVDM.exe
  Exception: access violation (memaddress), Address memaddress

RESOLUTION
==========

To work around this problem, connect to a network printer using Print Manager
before opening Publisher.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1. This problem was corrected in the latest U.S.
Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For
information on obtaining the Service Pack, query on the following word in the
Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt

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Keywords          : kbinterop 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : 3.1

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