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Q103361: 16-Bit Windows-Based Applications May Hang w/Network Printer

Article: Q103361
Product(s): Microsoft Windows NT
Version(s): 3.1 4.0
Operating System(s): 
Keyword(s): kbnetwork kbprint kbPrinting
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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In Windows NT, if you lose your connection to a network printer and it
is set as the default printer, 16-bit Windows-based applications may
load significantly slower than usual or appear to hang completely.

When 16-bit Windows-based applications, such as Write, attempt to
load, they may search for a printer. If the printer is a network
printer and the connection has been broken, the application may load
very slowly or appear to hang.


WORKAROUND
==========

To work around this problem, install a local printer and set it as the default,
reestablish the network connection, or remove the network connection entirely.

MORE INFORMATION
================

Steps to Reproduce Problem
--------------------------

1. In Print Manager, connect to a network printer and set it as your default
  printer.

2. Close Print Manager and return to Program Manager.

3. Open Write from the Accessories group twice.

  NOTE: The reason for doing this twice is that if no other 16-bit Windows-based
  applications have been loaded, the first launch of Write will take longer
  because it has to load the 16-bit Windows Subsystem.

4. Notice the time Write takes to load.

5. Close all instances of Write.

6. Unplug the network cable from the network card.

  NOTE: Consult with your Network Administrator before removing any network
  hardware.

7. Restart Write and notice the extra time it takes to load.

Additional query words: prodnt wow

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Keywords          : kbnetwork kbprint kbPrinting 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : 3.1 4.0

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