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Q102750: X400: Err Msg: ERROR 3 (RTS): RTS Open Refused…

Article: Q102750
Product(s): Microsoft Mail For PC Networks
Version(s): MS-DOS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-1999

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The information in this article applies to:

- Microsoft Mail Gateway to X.400, version 3.2 
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SYMPTOMS
========

Version 3.2 of Microsoft Mail Gateway to X.400 may give the following error on
an outbound connection:

  ERROR 3 (RTS): RTS open refused (Dialogue mode not supported)

CAUSE
=====

The remote message transfer agent (MTA) is negotiating for a two-way alternate
dialog mode for use in a connection. The gateway supports only monolog mode.
Check the remote MTA for the correct configuration.


Additional query words: 3.20 errmsg

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Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGatex400320
Version           : MS-DOS:3.2

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