KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q102702: Invalid VxD Dynamic Link Call to Device Number 000D

Article: Q102702
Product(s): Microsoft Windows 3.x Retail Product
Version(s): 9.0; WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 06-JUN-2001

3.10 3.11

WINDOWS

kbother kberrmsg kbinterop

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
- Microsoft Windows for Workgroups versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you try to run Windows in 386 enhanced mode, you receive the following
error message:

  Invalid VxD dynamic link call to device number 000D, service number 000E.
  Your Windows configuration is invalid. Run the Windows setup program again to
  correct this problem.

CAUSE
=====

Device number 000D means that the error was caused by a call to the virtual
keyboard device referenced in the [386Enh] section of the SYSTEM.INI file. The
default Windows entry is:

       Keyboard=*vkd

The Microsoft Mouse Setup version 9.0 changes this line to read:

       Keyboard=C:\MOUSE\MOUSEVKD.386

Third-party mouse drivers may change this line to reference a different keyboard
driver. If Windows cannot find the driver because it has been deleted or is
corrupted, or the keyboard= entry is missing or blank, the dynamic link call
error message appears.

RESOLUTION
==========

If you remove the Microsoft Mouse driver 9.0 and are using Microsoft Mouse
driver 8.2, you can prevent the error message by changing the keyboard line in
the [386Enh] section to read as follows:

       Keyboard=*vkd

If you are still using Microsoft Mouse driver 9.0, run Microsoft Mouse 9.0 Setup
again to correct this error.

Additional query words: 3.10 Genius serial 10.10

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : :9.0; WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.