Q101833: PC DB: How to Remove Stranded .ATT and .MAI Files

Article: Q101833
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:2.1,3.0,3.2
Operating System(s): 
Keyword(s): 
Last Modified: 29-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for PC Networks, versions 2.1, 3.0, 3.2 
-------------------------------------------------------------------------------

With versions 2.1, 3.0, and 3.2 of Microsoft Mail for PC Networks, .MAI and
.ATT files occasionally may be stranded in the Mail database.

The following procedure outlines how to safely remove these files from the
server.

Before you proceed with this process, you should tell all of your users to
remove or move to folders all mail in their inbox older than X days (X is a
variable that can be any number, and depends on corporate and
administrative policies). It is also strongly recommended that you back up
your entire Mail database before proceeding with this process.


1. From the Mail Administrator program, select Local-Admin, Storage, Delete, All
  Users. Set the following criteria:

   - Mailbag delete criteria: ALL USERS

   - Mail age (days): X

   - Mail read criteria: BOTH READ AND UNREAD

   - Mail priority criteria: R

2. You can now safely delete all files with the .ATT extension in the ATT
  subdirectory that are older than X days.

3. You can now safely delete all files with the .MAI extension in the MAI
  subdirectory that are older than X days.

Additional query words: 2.10 3.00 3.20

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN210
Version           : WINDOWS:2.1,3.0,3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.